cignal satellite tv bannerAfter getting a decent HD LCD TV the next step would be watching TV on it, but if you’re in a secluded place like me, chances are you ended up watching regular VHF and UHF channels which offers SD (Standard Definition) programming and you’ll have few channels that have clear or decent signal. Subscribing to Cable TV will give me clearer and more channel options but it seems that CATV providers have forsaken our place. So I ended up searching for the best Satellite TV service providers that offers HD (High Definition) Channels. After searching with google I found out that PLDT (a local telephone company) have ventured with MediaScape to provide Satellite Digital TV with the brand Cignal Digital TV.

Cignal TV is a nationwide direct-to-home satellite TV francise, which is 100% Digital and uses DBS (Direct broadcast satellite) technology. They use NSS 11 N12 Satellites which was launched October 2, 2000 and is operated by New Skies Satellites. The Lifespan of the Satellite is 15 years upon its launch, meaning it will end its life by 2015?

Installation and Requirements

To avail of the service you’ll be needing a Satellite Dish 75cm in diameter and weights 6kg, Cignal Digital TV Set Top box and cables to hook up the dish to the STB and STB to the TV. The satellire should be pointed at 220.640 southwest and there should not be any obstruction between the dish and the satellite. And for those who want to use 2 or more TV to one Set Up Box, the good news is YES that’s possible but you’ll get the same channel on all the TV connected to that STB.

Application procedure includes filling of application form with attached proof of billing, paying the setup fee and submitting the form to a certified Cignal Distributor.  Postpaod users will need proof of Billing (Meralco, PLDT or other bill under the subscriber name, and Proof of income (Payslip, bank statement, ITR or emolyment certificate)

Cignal TV can be installed in any home however if you live in a shared building like condominiums, a written permission from the building administration allowing installation of 75cm satellite dish, running an RG6 cable along side of the building, and drilling a hole for the cable to be ran from the outside to the inside of the unit. Extra Charges includes 12 PhP per foot extra cable, 1,500 PhP Line Amplifiers and 500 Php for splitters. Manual Installation is possible however due to the complexity of the settings to get the proper programing, the availability of the tools needed to make sure all connections and orientation of the dish is correct, Cignal TV doesn’t recommend manual installation.

Cignal TV Promo Packages (as of November 2009)

  1. Cignal Bundle: Includes 21 Standard Definition Channels for 390PhP Montly and one time fee of 4,700 PhP.
  2. Cigal HD Bundle: Includes 8 High Definition Channels for 990PhP Monthly and one time fee of 6,500 Php.
  3. Cignal Combo Bundle: Combines regular and HD Cignal to give 8 High Definition and 21 Standard Definition Channles with bonus Cinemax Channel for 1,290 Php Monthly and 6,500 PhP one time fee.

Take note that you need to pay additional installation fee of 1000Php may vary depending on the location and materials needed for the installation. They also state that only Four HD channels are enhanced to 1080i which make me think that the other Four HD channels are in 720p resolution. Also there’s a 12-month lock-in period so you have no choice but to subscribe for a year before you terminate or downgrade. I just hope they give incentive to one-time annual payers.

You can subscribe online using this application form

Available Channels

21 Standard Channels includes 9 local channels and 12 Foreign Channels. Cignal TV is also the 1st Satellite TV service that offers 8 HD Channels while it’s competitor currently offer only two.

Local Channels

  1. ABS-CBN 2
  2. GMA 7
  3. TV5
  4. Q11
  5. Studio 23
  6. NBN 4
  7. CS 9
  8. IBC 13
  9. Net 25

Foreign Channels

  1. ETC
  2. 2nd Avenue
  3. HBO
  4. Disney
  5. Cartoon Network
  6. CNN
  7. Pinoy Box Office
  8. Viva Channel
  9. AXN
  10. Bio
  11. Ball Channel
  12. Cinemax

Hign Definition Channels

  1. ESPN
  2. Star Sports
  3. Star Movies
  4. HBO HD
  5. Disney Playhouse
  6. Sony Entertainment
  7. National Geographics
  8. History Channel

Local Radio Stations

  1. RHTV
  2. DZRH
  3. Love Radio
  4. Yes! FM 101.9
  5. XFM 92.3
  6. Magic 89.9
  7. 99.5 RT
  8. NU 107
  9. GV 99.1

Contact Information

Land Phone: (632)890-1165, (632)895-6353, (632)8901175
Mobile: 908-7699119, 908-6557222
Email: cignalcare@mediascape.com.ph

You can also contact Cignal Partners to inquire

Cignal TV Partners Listed by Region

Region 1

  • Ilocos Norte
    MACTEL
    3rd-4th floor Power Realty Building 1012 Arnaiz Avenue Makati City, Contact: 0918-8160677
  • Ilocos Sur, La Union and Pangasinan
    GDC
    Aquino Square, Quezon Avenue San Fernando, La Union
    Contact: 072-8884833, 0928-3140446

Region 2

  • Cagayan and Isabela
    COMWORKS
    90 Faustino Dy Blvd, San Fermin, Cauyan City
    Contact: 0928-5206373
  • Nueva Viscaya and Quirino
    SSP
    40 St. John St. Phase 1 C PAcita Complex San Pedto Laguna
    Contact: 0917-3290894

Region 3

  • Aurora
    MACTEL
    Aurora Relecoms c/o Lydia Querijero 0918-9074759
    Quezon St. corner Bitong St. Bgy 2 Baler. Aurora
    Contact: 0918-8160677
  • Bataan
    SIMPLUS
    121 C. Ramirez Building Quezon City
    Contact: 0918-9013731
  • Bulacan
    C5
    2237 Galguierra Compound Gen. T. De Leon, Valenzuela
    Contact: 922-8316227
  • Nueva Ecija
    MACTEL
    Tribolium Enterprises c/o Editha Tiongson 044-9400857
    C-04 Ground flr. N.E. Pacific Mall Cabanatuan City
    Contact: 918-8160677

Region 4

  • Batangas
    COMWORKS
    Antipolo Del Norte, Lipa City
    Contact: 0918-9039398, 043-7654129
  • Cavite and Laguna
    YGA
    210 Pelicon Suites, Cityland Subd. Carmona Cavite
    Contact: 0917-3290894
  • Quezon
    C5
    DCTV Cable Network Mezzanine Flr jRE Bldg. Rizal St. Daraga Albay
    Contact: 0917-5581408
  • Rizal
    COMWORKS
    535 Verde Oro Bldg. Commonwealth Ave. Q.C.
    Contact: 02-9517992 to 95
  • Marinduque, Oriental and Occidental Mindoro
    EPINS
    Contact: 0929-2602032, 7829007
  • Palawan
    COMWORKS
    227 Rizal Ave. Puero Princesa City, Palawan
    Contact: 0921-2897980
  • Romblon
    MAESTRO ROMBLON
    Contact: 0983-6060926

Region 5

  • Albay
    C5
    DCTV Cable Network Mezzanine Flr jRE Bldg. Rizal St. Daraga Albay
    Contact: 0917-5581407
  • Camarines Sur, Camarines Norte, Catanduanes and Masbate
    QUIKTRAX
    978 Castaneda St. Brgy. Namayan Mandaluyong
    Contact: 0920-9459599

CAR

  • Abra
    GDC
    Aquino Square, Quezon Avenue San Fernando, La Union
    Contact: 072-8884833, 0928-3140446
  • Benquet and Mt. Province
    MACTEL
    3rd-4th floor Power Realty Building 1012 Arnaiz Avenue Makati City, Contact: 0918-8160677
  • Ifugao
    40 St. John St. Phase 1 C PAcita Complex San Pedto Laguna
    Contact: 0917-3290894

Region 6

  • Aklan, Antique, Capiz, Guimaras and Iloilo
    POWERHOUSE
    Araneta St. Ponce building, Bacolod City
    Contact: 0928-5031692

Region 7

  • Negros Oriental and Siquijor
    POWERHOUSE
    Araneta St. Ponce building, Bacolod City
    Contact: 0928-5031692
  • Bohol
    JD TRADING
    Unit 210 Techno Portal Techno-Hub UP Ayala, Diliman, Quezon City
    Contact: 0916-7961996
  • Cebu
    AKROMONT
    Tribunal St. Mandaue City Cebu
    Contact: 0907-5077777

Region 8

  • Biliran, Southern Leyte, Eastern Northern and Central Samar
    CELLCOM
    P. Zamora St. Tacloban City
    0920-9177278

Region 9

  • Zamboanga Del Norte, Zamboanga Del Sur, Zambanga Sibugay
    COMMWORKS
    Ground Flr 122 and 123 De Leon Plaza Bldg. cor Valez Yakapin St. Cagayan De Oro
    Contact: 0928-5002149

Region 10

  • Camiguin and Misamis Oriental
    COMMWORKS
    Ground Flr 122 and 123 De Leon Plaza Bldg. cor Valez Yakapin St. Cagayan De Oro
    Contact: 0928-5002149
  • Misamis Occidental, Lanao Del Norte and Bukidnon
    LOMCOM
    Contact: 0928-4335339

Region 11

  • North and South Cotabato, Sarangani and Sultan Kudarat
    BANANA TEL
    Contact: 0918-8122222

Region 12

  • Agusan Del Norte, Agusan Del Sur, Surigao Del Norte
    RFC
    Door 2, 2/F Parinas Bldg., JC Aquino St. Butuan City
    Contact: 0918-8007788
  • Surigao Del Sur
    RFC Bgy 4, San Francisco Agusan Del Sur
    Contact: 0918-8007788

ARMM

  • Lanao Del Sur
    LOMCOM
    Contact: 0928-4335339
  • Sulu
    KENFLEX
    G/F Torre dela Buenvista Bldg. Buenavista St. Zamboang City Zamboanga Del Sur
    0928-5002149

Another option is to buy hacked satellite TV in RAON Quiapo, but some says that once you get caught your dish will be confiscated and your geo coordinates will be blocked. I’m not really sure how true is that but I’d rather pay cash and get the legit service. And since some of my friends are happy subscribers of Cignal Digital TV, I might as well subscribe later this month.

And oh! before I forgot Cignal’s phone support is also great! Ms. Charlotte answered all of my question promptly. Although all information are already on Cignal TV’s website, she is so patient and willing to explain everything.

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Categories: TV 0 like

33 Responses so far.

  1. sumpplrstupid says:

    Geez! Why are there so many people here treating this blog like it’s officially sanctioned by Cignal?! Meron pang mga bumigay ng address at acct numbers nila. Ano akala nyo? Pupunta dyan ang blogger sa mga bahay ninyo at aayusin ang Cignal nyo??? That somehow the blogger has access to Cignal’s database and he can look for your acct number and rectify your predicament??? DUH!!!

    *Deep breath – Trying to calm down*. Okay, now that’s out of the way… It seems the blogger is the only one with a positive review of Cignal. Lahat na lang negative e. This is very discouraging as I am planning to switch from Sky Cable to Cignal coz I recently bought a 46″ 1080p HDTV, and most of the channels have become fuzzy. Like when I’m watching a game on NBA Premium TV, it’s impossible to distinguish the faces of the players on the court! I don’t know if it’s Kobe or Meeks or Jamison playing or maybe all 3 are on court but I can’t tell who’s who! I doubt if it’s my tv coz the samsung salesrep told me this is one of their higher end model (UA46ES7100 – it’s a 3D Smart TV). I’ll ask our local Cignal provider here if they also charge 600 for on-site customer support. Coz if they do, then I’d rather suffer it out with Sky. Hehe.

  2. shannaile says:

    Nov. 14 po nang nagka Cignal Cable kami, then after like 8 months? Nagka password po yung cignal pag i on mo, pero ok lang kasi naka lagay sa manual na apat na zero
    lang or 0000 so for almost 4 months every open namin sa tv maylalabas na pleas enter password at 0000 lang angiclick at makaka enjoy nakami sa panonood ng tv pero, this october 23 hindi naka pag byad ng bill si mama so after 24 hrs pa nakabyad si mama and pag on namin sa tv may password na naman pero no worries kasi 0000 nga lang yung password but, pag enter namin hindi na cya gumana. May naka lagay na na sorry wrong pin please reenter , tapos wala namang nag change sa pin di na namin alam kung anong gagawin. Please? Paano ba?

  3. Jumal says:

    If you don’t mind it will be helpful if you tell your story. Thanks..

  4. John Argie says:

    very bad cs. service..maintenance

  5. nhoiz ningasca says:

    gd am po magkano po ang cignal including installation dito parte sa malaybalay bukidnon

  6. des ferreras says:

    no signal signal 1 mos. ago,pakiayos nman ng connection
    439 san antonio san pedro laguna.

  7. Mitch says:

    im from Salawag, Dasma. Cavite… i installed Cignal Oct last yr lng (not sure of the month)… i agree very poor service ang CIGNAL… ang technical support nila may fee n 600… nagstart ang problem nung may 2012 ang tagal magboot ung device nila, ive waited for almost 2hrs, biruin mo ung sayang n kuryente but when iwas about to call customer srvice nging ok but the boot time is still the same but then yung 2hrs waiting time naging 3hrs na at while your in the middle of the action biglang nagreboot by itself (o come on!) thats when i decided to ask for a replacement of the device and accept to pay 600 just to have someone check the device… sa totoo lng given a chance D na sana ako nagpakabit ng CIGNAL… kya lang wla kasing available cable dito samen, CIGNAL lng talaga…

  8. Dr.Jason Boromeo MD. says:

    Cignal HD sucks! I was on a normal HBO channel which work perfectly until they switch it to HD, no I cant even watch it, screen goes black, it gets pixelated which basically is useless and their even bragging their HD channels?! Wtf! Done with all troubleshooting rebooting the set top box, removing the sat card, and I even resorted to moving the satellite dish position itself. But to no avail nothing happened and mind you it only does it on HD channels! Non HD channels are fine. Contacted their cust care and they asked me to do the same thing which is fine with me (In case I miss something..) after which the person on the other line told me that there may be a problem with my set top box (Humax) and as I explained clearly that the problems only exist in their HD channels, the cust care agent still persists that there is a problem with my set top box! And now their asking me to pay php.600 to have it checked by a technician which will basically do the same thing they asked me on phone! What a total ripoff! Im just waiting until the effectivity of the contract bond to end and im closing their crappy service! For those of you thinking getting cignal, think again and better yet go with cable instead! And one more thing.. Cignal only works when its not raining!

  9. since 25 September 2011, we have no signal reception. this matter will be informed to your good office many times by means of text messages and your answer will be forwarded to your help desk but until now no signal reception have been made, in view hereof my I request to terminate my contract, this request be approve of your good office.thank you and good day. My account number 1853136, address 388 espiritu st. parang bagac bataan 2107

  10. ivy says:

    elow po magkano ang cignal satellite d2 sa zamboanga city

  11. Jumal says:

    Yes you can, but you need the professionals to do that for you..

  12. ruzzel mendoza says:

    hello good day po ask ko lng sna kung pwede kung ilipat ng lugar ang cignal cable?lipat pokmi ng bahay sana reply nyo po agad….thnks

  13. jp abelo says:

    bakit ganun cignal pinapa servisan ko to troubleshoot my sirang cignal tapos may charge daw na P600? tama ba yun? di ba dapat libre yun dahil subscriber ako. di katulad ng mga pldt and other cable services, kapag may sira pinupuntahan ng mga technician line man nila ng libre…so unfair!

  14. jp abelo says:

    uurrrggghh!… Cignal! kala ko ba 100% clear? bakit pa hang hang at pixelated. dapat -100% clear… at ngayun ayaw na gumana.

  15. manu says:

    ang hina ng internet niu!!! tae kau DCTV!!!

  16. edmund gatchalian says:

    sir/madam iam …….i was subsribe your cignal product last 04 april but i have one documents is lacking all do only my signature is i lacking but the AIRTOUCH IN CEBU CITY IN NOT FOLLOW UP MY ACTIVATE BUT I HAVE ALREADY PAY WORTH OF 1,290 PESOS LAST MAY 3 UNTIL YOUR CIGNAL IS NOT ACTIVATED CAN YOU CALL THE AIR TOUCH IN CEBU CITY.
    IF CANNOT ACTIVATE UNTILL TOMMORROW I WILL FULL OUT MY PAYMENT .

  17. cervian says:

    gud pm..tanung ko lng po,,magkano po b ung babayaran kapag nagdagdag k ng mga chnnels n gusto ko,,gusto ko kcng mag apply ng cable s inyo,, pls reply,,tnx

  18. JASON says:

    I want to have one. My location is Roxas, Basey, Samar.
    Wala pa akong alam na gumagamit ng CIGNAL DIGITAL TV sa lugar namin kaya hindi ko pa alam ang process nito. Is it possible po ba na pumili ng mga channels na gusto mo pagkatapos doon nalang pagbabasihan ang billings and payments?
    Pls reply.. thank you

  19. WALTER "WJ" JONES says:

    I live in Cagayan De Oro and I have an account with CIGNAL SATELLITE TV. Where can the monthly subscription bill be paid?

  20. raine says:

    i want to get one! how and where?

  21. melissa dalit says:

    ano po ang requirements to apply cignal digital tv? location lower bicutan taguig… installation? monthly?

  22. shane says:

    As of now you can load cignal via smart eload system.. Its more easy rather than going to bank.. Just to be note before you purchase a load make sure your receiver is ON..

  23. WALTER "WJ" JONES says:

    I am already a CIGNAL TV Subscriber. My subscription expired and I completed an online application and paid for a month’s subscription to include an additional decoder box on 8 Dec 2010. My account # is 777522. I was told by Graphics in Cagayan de Oro that is now a CIGNAL Provider that all is needed is to reboot the system at my home and the hold up is CIGNAL in Manila. Right now I am only receiving Channel 5 on my TV and a notice on the tV, “This card is not authorized (6).” Request your assistance.

  24. Luis Delgado says:

    i have been looking for dealers of your product in zamboanga city please assist.

  25. ofelia villasan says:

    my address is Sipat, Plaridel, Bulacan

  26. ofelia villasan says:

    we’ve been contacting cignal’s tel nos. but it seems that they are not working at all. our unit is not working since october 8, 2010 and we are trying to report the matter to cignal but as i’ve said contacting cignal is a big burden to me because up to now no number seems to be working. other subscribers near our house is receiving good signal except mine. hope you can help me in this matter. tnx

  27. jhoycelara says:

    how much is the total cash out for the installation please include the kit…because some sites offers different prices…please clarify thanks!

  28. Jumal says:

    The nearest Cignal contractor in your area is C5 which is located at 2237 Galguierra Compound Gen. T. De Leon, Valenzuela. You can contact them via 922-8316227.

  29. jhoycelara says:

    i’m interested how can i get one…i don’t want to undergo in online payments and door to door to service…where can i visit the office….i’m residing near SM Marilao. thanks!

  30. netzwork says:

    Cignal tv loading system sucks…i paid my 390 monthly bill but after 1 week still i cant watch my cignaltv…..

  31. Jumal says:

    Hi there Angelo,

    Thanks for posting your concerns. I hope this is just a rare incident.

  32. angelo perfecto says:

    Just found out that the dealer in Carmona Cavite did not remit one month of my payment to Cignal resulting to the disconnection of the service. Now I can f…n watch TV. Poor billing system.

  33. Arnel R. Buaron says:

    I plan to buy an HDTV this December or early next year.

    In this case, I hope Cignal will study the possibility of coming up with a flexible program package. I hope one that would allow subscribers to choose the channel they want. All Cignal has to do is bill the customer for the the number and type of channel they choose.

    The rational is that most employees working on a regular shift has limited TV viewing time. We can not be expected to view all the TV channels in the existing package. If Cignal, can offer this product innovation, I,m sure a lot of will be enticed to subscribe.

    Also, much better if Cignal can provide a fast internet service using the existing satellite backbone.

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